Refund Policy

1. Free Tier

The Free tier is available at no charge. No payment information is required and no charges apply.

2. Paid Subscriptions

Dynaro offers two paid tiers: Team ($29/month) and Pro ($79/month). Subscriptions are billed on a recurring monthly or annual basis depending on the plan you select.

3. 14-Day Refund Window

If you are not satisfied with a paid subscription you may request a full refund within 14 days of your initial purchase. This applies to first-time subscriptions only.

4. Annual Plan Refunds

If you cancel an annual subscription after the 14-day window you may be eligible for a pro-rated refund for the remaining unused months. Pro-rated refunds are calculated based on full monthly rates for the months already used.

5. How to Request a Refund

To request a refund email us at support@dynaro.io with your workspace name and the email address associated with your account. We aim to process refund requests within 5 business days.

6. Non-Refundable Scenarios

Refunds are not available for:

• Monthly subscriptions after the current billing period has ended
• Renewals after the 14-day window (for monthly plans)
• Partial-month usage on monthly plans (you retain access until the end of the billing period)
• Accounts terminated for violation of our Terms of Service